Vision: Asia Authentic Travel, a 100% fully registered and privately-owned Vietnamese company, founded by travel specialists who are well placed being Asian born and bred to understand our unique areas, its customs, sites and quaint habits, as we’ve worked in this Tourism Industry all our professional lives. We have a proud history of service and understanding of what our clients visiting from afar want to see and do whilst in our care, exploring Indo-China. Our reputation has grown throughout the world for our quality of service and expertise. Regardless of what brings you to our shores, be it cultural, business conferencing, family holiday, a honeymoon, soft adventure, sports orientated – such as a golfing holiday – or just to relax at one of the many resorts, either on the beach or in the mountains, we are here to make your dream a reality.
Mission: Our mission is to make your visit an experience you’ll never forget, one that’ll want you to return time and time again, to tell others how wonderful your time was with our team of travel professionals. We’ll share with you all the beauty of our country’s destinations, savour the culinary delights that set Asia apart from all other destinations. Introduce you to the people of Indo-China, join in their daily living activities therefore making each day’s journey a memory to cherish forever.
Core Values: Our clients are treated as honoured guests, as is the way in old Asia, your satisfaction is paramount from the time we first meet and greet you on arrival, until we bid you farewell on departure day. It’s our goal to maintain excellence in every single service we offer you, whilst travelling with us throughout Asia as your chosen destination management company. You will be treated like an family member and are our goodwill company ambassadors.
Asia Authentic Travel understands the benefits of a good working relationship. With our clients, we share a common commitment to quality and the delivery of authentic travel experiences and you can be assured our high level of service and professionalism will never be compromised. To that end, we offer the following:
- Timely response: Asia Authentic Travel is committed to getting back to your enquiry with the detailed proposal and the best offer the same day or at the most within 24 hours.
- Tailor-made: Having been tailor-made tours for over 15 years and being passionate about creating inspirational travel experiences, Asia Authentic Travel is happy to tailor-made any holiday to suit your exact requirements, budget and preferred hotel accommodation, guide services.
- High quality services: Asia Authentic Travel is committed to offer you the highest quality of service available in your selected destinations and tour category. Over the years we have developed very strong relationships with local brand and internal brand hotels, airline partners, securing us an enviable reputation within the tourism industry.
- Specialized teams and personal service: Our excellent teams who are rich in destinations’ culture and knowledge are capable and willing to make suggestions and give you qualified advice rather than simply process reservations.
- Products: Our Product team ensures that our product offerings are the most creative and up-to-date, best rates with preferred hotels, destination highlights and special places to offer you.
- Your complete satisfaction: Asia Authentic Travel prides on its high standards of personal service. It is our primary concern to ensure that from the moment you enquire about a holiday with us until you return home, you are in capable hands. We are dedicated to our customers’ needs and will always go the extra mile to guarantee your complete satisfaction.
- Trust and Reliability: You will have peace of mind. You money is totally secure. We fully comply with the bonding requirements of VNAT – The Vietnam National Administration of Tourism. We are also active member of VITA, VISTA, ASTA and PATA.